ParkKing Support

Support.

Quick answers, and a real person when you need one.

Email support

parkkingsupport@gmail.com

The basics.

Tap any curb.

See whether you can park there, and until when.

Search an address.

Jump to a street, intersection or place and check the nearest curb.

Pick a time.

Check right now, or plan for later and how long you’ll stay.

Curb colours

ParkKing checks every rule on a curb for the time you pick, then colours it.

  • AllowedYou can park there for your whole stay.
  • Not allowedNo parking, standing or stopping.
  • It dependsAllowed for part of your stay, or the rules are unclear.

Park here

After checking a curb, tap Park here. ParkKing remembers where you parked and when you have to move, and reminds you before time’s up. Tap End parking when you leave.

Settings

  • Enforce 3-Hour City-Wide Limit. Toronto limits parking on any street to 3 hours unless signs say otherwise. It’s off by default, so longer stays show a warning. Turn it on to treat them as not allowed.
  • Map Style. Choose how the map looks.
  • Check for Updates. See when your parking data was last updated, and look for newer data right away.
  • Welcome Guide. Replay the quick guide to curb colours, search and times.
  • Privacy. Turn anonymous usage data on or off. The privacy policy explains what’s sent.

Location isn’t working?

If ParkKing can’t find you, check its location permission:

  1. Open the Settings app on your iPhone.
  2. Go to Privacy & Security, then Location Services.
  3. Scroll down and tap ParkKing.
  4. Choose While Using the App.

Common questions

ParkKing is stuck setting up, or couldn’t download map data

ParkKing downloads Toronto’s parking data the first time you open it, so it needs an internet connection once. Wi‑Fi and cellular both work for that first download. If it fails, check your connection and tap Try Again.

After that, ParkKing looks for new data on its own, but only on Wi‑Fi: automatic checks skip cellular, personal hotspots and Low Data Mode. To check right away on any connection, tap Check for Updates in Settings.

Before downloading, ParkKing uses Apple’s App Attest to prove it’s the genuine app on a real iPhone. It needs an iPhone that supports App Attest, so it can’t download data on a Mac or Apple Vision Pro.

Which iPhones does ParkKing work on?

ParkKing needs an iPhone with iOS 17 or later.

How do I delete my data?

Delete the app. Your recents, favourites, settings, parking and the parking data are kept only on your iPhone and in its backups, so deleting ParkKing removes them from your iPhone. Usage data isn’t linked to you, so there’s nothing on our side to find or delete; to stop sending it, turn off Share Anonymous Usage Data in the app’s Settings under Privacy. The privacy policy has the details, including how to have emails you’ve sent us deleted.

I’m outside Toronto

ParkKing covers the City of Toronto only. Outside it, you’ll see Outside Toronto Coverage, with a button to recenter on Toronto. Neighbouring cities have their own parking rules, which ParkKing doesn’t include.

Report a wrong curb

Posted signs always win. If a curb in ParkKing doesn’t match its signs, tap “Rules look wrong? Tell us” under the result. It opens an email with the curb’s details filled in. Add a photo of the sign if you can.

You can also email parkkingsupport@gmail.com with:

  • The address or intersection
  • Which side of the street
  • A photo of the posted sign

Parking data

ParkKing’s rules come from City of Toronto Open Data. The app downloads new data on its own, so updated rules arrive without an App Store update.

Contains information licensed under the Open Government Licence – Toronto

ParkKing is not affiliated with or endorsed by the City of Toronto. Results interpret City open data, may be incomplete or out of date, and are not legal advice. Posted signs and enforcement officers always take precedence, and ParkKing is not responsible for tickets or towing.

Still stuck?

Email us and we’ll get back to you.